eRoster FAQs

Where is the eRoster?

• The eRoster is linked from the MAP Mass homepage, under "Course Resources for MAP Trainers and Course Supporters". It is the second item listed under "RIA Registration Templates"

Who can access the eRoster?

• The eRoster requires a Certified MAP Trainer or Course Supporter login to access. If additional Course Supporter logins are needed, please contact CDDER at CDDER@umassmed.edu. 

Can I submit more than one roster for the same time period?

• Yes, but MAP Trainers must submit a separate roster for each service provider they are training for in the same time period. If you are a MAP Trainer training multiple classes for the same provider in the same time period, please email CDDER for assistance in separating the groups.

When will my students be enrolled?

• Students are enrolled based on our posted schedule. Click here for our full schedule, including roster due dates and class date ranges. Students are not enrolled on the same day that you submit the eRoster. 

Can I submit rosters for future classes?

• Not at this time. Rosters can only be submitted for the open registration period which is shown in bold lettering at the top of the second page of the roster form. Click here for our full schedule, including roster due dates and class date ranges.

How can I see my roster after I've submitted it?

• The primary trainer and one other person from your agency (the email address entered in the field under the primary trainer's address) will receive a confirmation email from Center for DD Eval and Research noreply@umassmed.edu once the roster is submitted. This email will contain a link that will allow you to edit, view, and make any changes to your roster before the registration period ends. There is also a link in the email to a PDF of your roster submission.

How do I know if CDDER received my eRoster?

• If you received the confirmation email from Center for DD Eval and Research noreply@umassmed.edu,that means your submission was successful. eRoster submissions are retrieved from the system on Tuesdays at noon before the class start date.

What if I don't receive a confirmation email?

• Please first check your spam or junk folders for Center for DD Eval and Research noreply@umassmed.edu. If you still don't see it, please reach out to CDDER (cdder@umassmed.edu) and we can assist you.

What if I need to edit my roster after the registration period closes?

• CDDER may be able to accommodate the request, but it will delay enrollment for your students. Please email CDDER.

I can't find my roster submission after the registration period closed. Can I still access it?

• eRoster submissions close at 12:00pm (noon) on Tuesday prior to the class start date. The survey link will be unavailable between 12 and 1pm while data is being processed.
• After the noon deadline, access to the submitted roster is no longer available. However, the PDF confirmation link sent via email at the time of submission remains accessible for your records.

I received an error message when submitting my roster. What causes this?

• Error messages during roster submission are most often caused by incomplete or incorrect information. Below are the most common issues to review, along with recommended fixes.
  
  • Error on 'email field': check for extra spaces in front of or behind the email address text and remove them; must have @ symbol in the email address.
  • Error on 'Date of Birth': this is the required format for all dates of birth, mm/dd/yyyy. The year must be entered as 4 digits.
  • MAP Trainer's name does not appear in dropdown menu: the list is updated twice a month between registration cycles. Please email CDDER if you are a new trainer and don't see your name.

How are groups named in the course?

• Group names are automatically assigned with the 1st/3rd Thursday start date for all classes that begin within the associated date range.
  
  • Group Name Example: Tammy Smith has a class that starts on 4/22, the group is named according to the 1st/3rd Thursday start date for that date range, which is April 16th. The group is named SmithT_04-16-26.
• My class begins on Monday, April 20, can we use that date in the group name instead?
  • For registration purposes, rosters must be submitted under the 1st/3rd Thursday start date. Groups named according to that date, even if the class begins on a different date within the range.

What is the minimum/maximum amount of people I can register at once?

• The minimum amount of students for the eRoster is 1, the maximum number is 20.

If I submit an eRoster, do I need to send in an Excel sheet as well?

• No, as long as you received a confirmation email after you submitted the form, your students will be registered for the class date listed.

Do the students receive a confirmation email when I submit an eRoster?

• No, only the MAP Trainer and any other email entered into the second email field will receive the confirmation email. The students only receive an email from the MAP Mass system when they are enrolled in the class.